![]() ![]() I don’t have access to the client’s Surface Pro 4 but if you only have one profile, let’s just roll with that. For this example, we’re going to use “Balanced” as a default. ![]() On the left, select “Create Power Plan” and choose an existing one as a base. Now click “Power Options” and it’ll bring you to this screen: You should be greeted with the following: The easiest way of doing that is simply double clicking on “Control Panel” if it’s on the desktop (and it’s not by default), or pressing Windows Key + R and typing “control”, then pressing enter or clicking OK: We need to get into the classic control panel. Preparing the fixįirstly, let’s start with the basics. And trying to replace the thermal paste on this tablet is a nightmare – just check out iFixit’s guide for what I mean by a “nightmare”. Google “surface pro 4 overheating issue” or “surface pro 4 screen ghosting” and you’ll find a lot of angry/disappointed/grumpy people complaining about it. You can tell it’s overheating when the back of the device is very hot, as well as the screen glass being a little too warm to touch. You may also notice stuttering and very poor performance or battery life due to the heat affecting the processor’s clock speed, etc. A little background on the overheating issueįrom what I gather, the Surface Pro 4 has a big design flaw that leads to heat to build up, eventually causing the screen to start ghosting and the back to get very hot. This makes it much easier to know how hot your poor Surface Pro 4 is getting. Leave HWInfo64’s Sensors Window or HWMonitor open during your diagnostics. However I strongly do not recommend using Prime95 or any other “burn-in” tools on tablet devices in this case. Also get the Unigine Valley Benchmark which will place a good stressful workload on the CPU as well as the GPU. What we’re going to do is knock down the CPU’s frequency speed so that it doesn’t heat up as much.īefore you start, I strongly recommend you download and install HWMonitor or HWInfo64. The overheating problem is a hardware issue and cannot be fixed entirely by software, but with this guide, you can at least tackle the problem partially. This was for a client repair job and will only fix the issue via software. Alright, so I recently had to attempt a fix with a Microsoft Surface Pro 4 cooking itself in it’s own juices. ![]()
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